FAQs

REGISTRATION

 How do I make an account?

You will need to complete a registration form and provide us with a copy of your seller’s permit, business license or tax ID to Miraluxeinc@gmail.com. This verification and approval process can take up to 3 business days. If after 3 business days if you do not receive a confirmation email, feel free to contact us at (213)677-2421 or email at Miraluxeinc@gmail.com

 

I am an international retailer; how do I make an account?

For international customers, we will need some additional information for your registration to be approved. You will need to send us a copy of your ID, a copy of the front and back of your credit card, and a copy of your seller’s permit, business license or tax ID to Miraluxeinc@gmail.com .

 

I don't have a business, or a store, or an online shopping site. Can I still purchase your products?

We can only sell our products to those who have a seller’s permit.

 How can I get a copy of my receipt/invoice?

Once your order has been processed, our system will automatically send you an email confirmation of your order and order status. If you do not receive an email, please contact us and a customer service representative will provide you with one.

 

BILLING

What payment options are available?

We only accept the following forms of payment: Visa, Mastercard, American Express and Discover.

 When will my credit card be charged?

The payment will be processed in 1-2 days once you check out. You will receive an e-mail with the order number confirming it has been successful. Please note that once you